Ji Eun Chang

Ji Chang
Ji Eun Chang

Assistant Professor of Public Health Policy and Management

Professional overview

Dr. Ji Eun Chang is passionate about understanding the coordination of care within and across organizations. Her research pursuits are centered on exploring the factors that contribute to care continuity, developing a measure for team-based continuity of care, and examining how work is coordinated across the social services and healthcare delivery sectors. Her previous research included exploring coordination across innovative new sites of ambulatory care such as urgent care centers and retail clinics, the integration of community health workers into patient centered medical homes, and developing cancer screening guidelines through a collaborative multi-stakeholder panel. Dr. Chang has also conducted research and evaluation projects across a range of local, federal, and international public and non-profit organizations including the NYC Health and Hospitals, the Community Health Worker Network of NYC, the DC Department of Human Services, the US Department of Health and Human Service, and the South Australian Department of Further Education, Employment, and Training.

In addition to research, Dr. Chang is enthusiastic about developing new courses in the  Public Health Policy and Management program and training students to face the workforce with skills that are both desired and needed in public health organizations.

Education

BA, Economics, University of California at Berkeley, Berkeley, CA
MS, Public Policy and Management, Carnegie Mellon University, Pittsburgh, PA
PhD, Public Administration, New York University, New York, NY

Honors and awards

Governor’s Scholar (2007)
Regents and Chancellors’ Scholar (2005)

Areas of research and study

Continuity of Care
Inter-organizational Networks
Public Health Management
Public Health Policy

Publications

Publications

Coordination across ambulatory care a comparison of referrals and health information exchange across convenient and traditional settings

Chang, J., Chokshi, D., & Ladapo, J.

Publication year

2018

Journal title

Journal of Ambulatory Care Management

Volume

41

Issue

2

Page(s)

128-137
Abstract
Urgent care centers have been identified as one means of shifting care from high-cost emergency departments while increasing after-hours access to care. However, the episodic nature of urgent care also has the potential to fragment care. In this study, we examine the adoption of 2 coordination activities—referrals and the electronic exchange of health information—at urgent care centers and other ambulatory providers across the United States. We find that setting is significantly associated with both health information exchange and referrals. Several organization-level variables and environment-level variables are also related to the propensity to coordinate care.

Health reform and the changing safety net in the United States

Chokshi, D. A., Chang, J., & Wilson, R. M.

Publication year

2016

Journal title

New England Journal of Medicine

Volume

375

Issue

18

Page(s)

1790-1796

Convenient ambulatory care-promise, pitfalls, and policy

Chang, J., Brundage, S. C., & Chokshi, D. A.

Publication year

2015

Journal title

New England Journal of Medicine

Volume

373

Issue

4

Page(s)

382-388

Community health worker integration into the health care team accomplishes the triple aim in a patient centered medical home

Findley, S., Matos, S., Hicks, A., Chang, J., & Reich, D.

Publication year

2014

Journal title

Journal of Ambulatory Care Management

Volume

37

Issue

1

Page(s)

82

Contact

jec472@nyu.edu +1 (202) 441-9571 715/719 Broadway New York, NY 10003