Alden Lai

Alden Lai
Alden Lai

Assistant Professor, Public Health Policy and Management

Professional overview

Dr. Alden Lai is a management scholar who researches organizational cognition in health care and public health. He investigates the ways health care professionals and managers handle complex, ambiguous, or novel information at work, and how these processes contribute to the safety and quality performance of health care organizations. He also examines how people generate meaning and meaningfulness of work to understand issues on burnout, resilience, and workplace wellness. Some of his current research involves: futuristic thinking and the aversion of patient safety events; the psychological antecedents of meaning-making among primary care providers; and employee-employer value fit and job satisfaction of allied health professionals in team-based care models. Dr. Lai has an affiliated appointment in the Department of Management and Organizations at NYU Stern.

Prior to joining the NYU faculty, Dr. Lai was involved in teaching executive education as well as graduate and undergraduate courses on health care leadership and management, patient safety, and quality improvement at the Johns Hopkins Bloomberg School of Public Health and Carey Business School. He currently teaches Public Health Management and Leadership.

Dr. Lai has worked with universities, federal and state governments, health systems, and research foundations internationally. His professional experiences include being a management consultant, social enterprise strategist, and education research consultant. He was also the Novartis Visiting Fellow at Ho Chi Minh City Medicine & Pharmacy University (Vietnam), Visiting Fellow at Fukushima Medical University (Japan), Chair of the European Health Psychology Society’s early career researcher division, and executive board member in the Academy of Management's Division of Health Care Management.

Education

BA, Psychology, National University of Singapore, Singapore
MPH, Social & Behavioral Sciences, The University of Tokyo, Japan
PhD, Health Policy & Management (Organizational Behavior), Johns Hopkins University, Baltimore, MD

Honors and awards

Show Chwan Scholar in Health Care Management (2018)
Sir Arthur Newsholme Scholar (2015)
The University of Tokyo President Award (2013)
University of Copenhagen-International Alliance of Research Universities Scholar (2012)
Government of Japan Monbukagakusho Scholar (2011)
Sato-Yo International Foundation Scholar (2009)

Areas of research and study

Health Care Workforce
Job Satisfaction
Organizational Cognition
Patient Safety
Population Health
Primary Care
Qualitative and Mixed Methods
Qualitative Research
Sensemaking
Well-Being at Work

Contact

yal3@nyu.edu 715/719 Broadway New York, NY 10003